Privacy Policy and Terms of Use

AhsanPDF converts PDFs, scans and photos in Hebrew and Arabic into Word and Excel files. This page explains in plain words what happens to your file and the terms for using the service.

Privacy comes first

• Sign-up by e-mail only, no password. No tracking or advertising cookies, and no analytics tools.
• Our policy: no member of the AhsanPDF team opens, reads or looks into your files. The conversion is fully automatic.
• Reading, text recognition and error checking run on our own servers, with no third-party services.
• The original PDF is deleted right after it is read, and the Word and Excel files are deleted within half an hour at most, unless you asked to keep them (see "How long files are kept").
• An encrypted connection (HTTPS).

Who runs the service

The service is operated by AhsanPDF. Contact: [email protected].

What data we keep

• The file you upload (a PDF or images). It may contain personal information. We do not read it and do not use it for anything except the conversion you asked for, which runs automatically on our own servers.
• Technical data recorded in ordinary server logs: IP address, time of the request, the page requested, and the file size. It is used for security and for running the service. Logs are kept for 14 days.
• Record of conversions and downloads: the job identifier, the number of pages, the outcome (succeeded or failed) and the reason for a failure, never the content of the file. It is used to handle complaints and faults. Kept for 90 days.
• A message to us: the text you write in the contact box, and an e-mail address only if you choose to leave one so we can answer. No other details are attached to it.
• Signing in with Google (optional): Google tells us only your verified e-mail address. We do not receive your name, photo or contacts, and Google may record that you signed in.
• Account: your e-mail address, to verify you and to count the documents you converted (the free trial allowance). No password, and no name or phone number. We send no marketing e-mail.

How long files are kept

• The original PDF is deleted from the server immediately after it has been read.
• The Word and Excel files are deleted when you move on to the next file, or within about half an hour at the latest.
• If you tick "E-mail me when the file is ready", the Word and Excel files are kept in your personal area for 24 hours, and we send you an e-mail that they are ready (without the file name). You can delete them at any time, and they are deleted automatically after 24 hours. Deleting the account deletes them at once. We do not keep the original file even then.
• A file that was uploaded and is waiting for you to choose pages, and was not converted, is deleted after about half an hour. The small page pictures shown in the selection are deleted with it.

Who we share information with

The file is not sent to third-party services. Reading, text recognition and the error check run on our own servers. The servers are hosted with a hosting provider in the Netherlands.

Cookies and browser storage

The site sets one essential cookie, the sign-in cookie (HttpOnly), for up to 30 days, so that you stay signed in. There are no analytics, tracking or advertising cookies. Your browser also keeps your choices in the accessibility menu (text size, contrast, underlined links and font), and they stay with you alone. After a reload of the page your latest conversion is found through the account, not through the browser. Fonts are served from our own server, not from an outside service.

Security

• An encrypted connection (HTTPS) between your device and the server.
• Automatic deletion of files, as described above.
• Restricted access to the server.
• No member of the team opens or reads the files. The conversion is fully automatic.

Your rights

You can delete the account at any time with the "Delete account" button. After deletion we keep only a keyed hash of the address and the number of documents already used, so that deleting and registering again does not bring the trial allowance back. Files are deleted automatically as described above. For a question or a request about your information, write to [email protected].

Terms of use

• A trial service. The service is provided as it is. The result is a copy of the file you uploaded, with possible recognition errors marked. Do not rely on it without checking it against the original, especially for legal and accounting documents, and for scans and photos.
• Permission to use the file. You confirm that you may upload and process the document, and you are responsible for its content. Do not upload unlawful or offensive content.
• Responsibility for content. We provide information services, and we are not responsible in any way for the content a user uploaded through their account. Each user is solely responsible for the content they asked to convert through our services.
• Limits. Up to 80MB per file. We may limit use to protect the service under load.
• Liability. We operate the security measures described above. We are not liable for damage caused by a breach of the servers or of the hosting provider's infrastructure, which are outside our control.
• Changes. We will update this page when something changes; the date of the update appears at its end.

Last updated: 9 October 2026